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you have questions We are glad to help you.

Discover the answers to frequently asked questions about our coffee roastery and immerse yourself in the fascinating world of coffee enjoyment.

You might find an answer to your question here. Otherwise you are welcome to use our contact form and contact us.

What is the best way to store coffee to preserve freshness?

Please never in the fridge! Best in a dry and reasonably cool place. Eg: pantry or kitchen cabinet.

Where do the coffee beans that you use for the roasts come from?

Our coffees come from the best growing countries in the world in South America, Africa and Asia. We only buy coffees that are traded transparently, from small importers and small farmers.

How long does it take for my order to be shipped?

Usually 1 - 3 days. We ship equipment on the same or next working day. It can take a little longer for coffee because some of it is freshly roasted and packaged.

Do you also offer ground coffee or only whole beans?

We recommend always ordering coffee unground. You also have the option of selecting the desired degree of grinding when ordering.

Are there any specific recommendations for preparing the types of coffee?

Any coffee can be prepared in any way. For espresso roasts, however, we recommend preparation in a portafilter and for filter coffee preparation in a hand filter, AeroPress or cold brew maker.

How long does freshly roasted coffee last?

We recommend consuming coffee within a period of about 14 days to a maximum of 3 months after the roasting date.

Are discounts or special offers offered for larger orders?

Yes, if you need coffee for your office, cafe, restaurant, etc., it is best to create an account in the B2B area or send us an email to info@schoen

Which payment methods are accepted in the online shop?

You can use many different means of payment with us. Paypal, Apple Pay, Google Pay, Shop Pay, credit card, invoice, instant transfer, advance payment and many more.